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ONLINE BANKING

 

Online Banking

Online Banking is performed through a secure connection on the internet and is accessible through any online connection anywhere. Online Banking is FREE of charge. To use Online Banking you need to obtain your "Alias Name" and "Personal Access Code". Please visit one of our branches for more information.

 

 
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Free

Online Banking is convenient and FREE of charge.

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Safe and Secure

Bank from the comfort of your own home safely and securely.

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Available 24 / 7

Stay connected to your finances 24/7 without having to visit a branch.

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​Call:

1-855-POLCU-CA ext. 0

 

 

Here's What You Can Do:

 

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Check Account Balances

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Check Your Statements

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Check History of Your Accounts

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Pay Your Loans

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Pay Your Bills

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Transfer Funds

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Change Address

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Order Cheques

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Check interest rates on loans, mortgages and investments.

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Send and Receive Interac® e-Transfers

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Receive Text and E-mail Alerts

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Deposit Cheques via Smartphone

 

Online Banking Security

You have a responsibility to ensure your own security.

  • Keep your account information and password secret.
  • Do not leave your account information or password in an open area where a passer-by might see it.
  • Never leave your computer screen unattended while using Online Banking.
  • Always exit Online Banking by clicking "LOG OUT" if you are going to step away from your computer.
  • Do not send confidential account information (account number, password, etc.) via e-mail.
  • Do not use passwords that incorporate your name, telephone number, address or birth date or those of any close friend or relative.
  • Change your Access Code regularly and vary both the text and length each time. If you change your Access Code monthly, don't reuse the same code for at least one year.
  • Do not use a password you use for anything else.
  • Do not use any part of your ATM card number as your Access Code.
  • Use a quality anti-virus program as often as possible.
  • Close your Web browser after a banking session or clear your browser's cache.
 

Frequently Asked Questions

If you share a computer and Internet connection with someone, you should be aware of a potential security risk. The other person could view your confidential financial information by hitting the Back button on your Web browser after you have used it to do your banking. You can keep your private information secure by closing your Web browser after your banking session or by clearing your browser's cache. Refer to your browser's help section for instructions on how to do this.

Member security is important to us. Our top priority is to protect the privacy of your personal account information and your financial transactions.

The first security level begins with your Web browser. We require that the Web browser you use have 128-bit encryption, one of the highest forms of encryption technology available today.

To access Online Banking, you need to use: A current web browser with 128-bit encryption.

To ensure a safe and secure Internet session, only visit reputable sites. If you visit any questionable Web site before our Online Banking, we recommend you close your browser and restart it before proceeding to Credit Union Online Banking.

Encryption scrambles all information between your PC and our computers and guarantees one of the highest levels of security, privacy and confidentiality. Your banking information and transactions are kept secure by using one of the best commercial-use encryption technologies available - 128-bit encryption.

If you want to find out what security level your browser has, simply look in your browser's 'Help' menu and select 'About. The dialog box that appears will provide information on your browser's level of security.